Q.1 What is distance of "Polo Heritage" from Airport?

Ans: Poloheritage is 3Kms from Airport ( Railway station : 3 Kms and Bus Station 4Kms ).

Q.2. Is pick up facilities available ?

Ans 2: Yes, Pick up and drop facilities, can be arranged at extra charges .

Q4. Food & Cuisines

Ans 4: The restaurant at the Hotel, serves Indian, continental & Rajasthani cuisines.

Q.5 Let us know the reservation process Whether I can make online payment and also let us know your ICICI or HDFC bank account no.

Ans 5: Yes, you can book room of your choice through our online booking system and option for online payment or through ATM cheque drop at ICICI Bank Account No. for more details Contact reservation@poloheritage.com or call 91-291-2433909

Q.6 Booking confirmation and Cancellation process and how much your hotel would deduct, in case of cancellation, 48 hrs prior of arrival?

Ans 6: 100% advance has to be received within 72 hrs or your booking will be treated as cancelled. Deduction is based on hotel policy.

Q.7 Hotel and Guest Policy

Ans 7: Activities i.e jeep safari or village safari are inherently risky and "Polo Heritage" accepts no responsibility or liability arising from these activities. Guests should carry hats, to be used during the Jeep and wildlife safaris.

Q8. Tipping system at Polo Heritage

Ans 8: During the Jeep and Camel safaris, no tipping is to be done. There is a centralized tipping box at the reception